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  1. Mojo Soup Support
  2. Soup Mail FAQs
  3. FAQs

FAQs

  • Does Soup Mail support the BCC field on emails?
  • Connecting your mailbox to Soup Mail: Microsoft 365
  • How can I move emails between folders in Soup Mail?
  • What is impersonation?
  • How do I log into Soup Mail (Outlook add-in)?
  • How do I log into Soup Mail (Web application)?
  • Why is my Soup Mail not saving emails despite the Soup Mail add-in showing on the Outlook ribbon?
  • How to reset password in Soup Mail
  • How long does it take for emails to sync to Soup Mail when added to the sync folder?
  • How do I save emails to Soup Mail
  • How do I connect my mailbox to Soup Mail so I get Soup Mail Sync folders in Outlook?
  • How do I find the Soup Mail log files?
  • About tags in Soup Mail
  • Soup Mail sync folders
  • Getting started with Soup Mail cloud version (for existing customers)
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