Re-enabling Outlook Add-In when disabled by Data Execution Prevention (DEP)

Some users may encounter a situation where the Outlook add-in gets disabled due to Data Execution Prevention (DEP). They may see a message similar to this:

MojoError.png

The resolution is to re-enable the add-in by following these steps:

  1. In Outlook, choose File > Options
  2. From this dialog, select Add-Ins from the list at the left hand side
  3. Choose Disabled Add-Ins from the drop-down box at the bottom of this screen, then click Go
  4. Locate the Soup Mail Outlook Add-In from the list in the dialog that comes up, select it, and click Enable

The Add-In should now be present in the ribbon. If not, follow steps 1-2 above, then do the following:

  1. Choose COM Add-Ins from the drop-down box at the bottom of the screen, then click Go
  2. Locate the Soup Mail Outlook Add-In from the list, and ensure its checkbox is checked, then click OK
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